Shipping policy
Shipping Policy
Processing Times
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping Times
Estimated delivery times vary depending on your location.
- Australia: 5–12 business days
- International: 7–20 business days
Please note these are estimated delivery times and may vary due to customs processing, weather conditions, or carrier delays.
Shipping Costs
We offer FREE shipping on all orders.
Order Tracking
Once your order has been dispatched, you'll receive a confirmation email with a tracking number so you can monitor your shipment.
Delays
While we aim to deliver every order within the estimated timeframe, unexpected delays can occasionally occur. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is entered correctly before completing your order. We cannot be responsible for delays or failed deliveries caused by incorrect shipping information.
Lost or Damaged Orders
If your order is lost or arrives damaged, please contact us as soon as possible at:
We'll work with the shipping carrier to resolve the issue as quickly as possible.